Welcome to Lashley Financial

April 15, 2011 at 4:24 PM

It is with great pleasure that we welcome you to Lashley Financial.

Lashley Financial is a people-centred company, which focuses on delivering high quality solutions that our clients need – not just on our bottom line.

We offer a comprehensive range of personal financial services, insurance broking, training and business guidance. The full list of our services is available on the website.

These may not appear to be new – “same wine, different wine skins”. However, we are a service company and much of what is different is the quality of the experience we offer you in working with us. That experience is based on the five principles below.

It starts with our basic philosophy of “People First!!”. For us this means respect for you and for your business. Our Company is founded on a commitment to do what is right for you as this will drive our mutual prosperity in the long-term. For you this will mean that you can be assured that the recommendations we make and the solutions we offer are best for you and your family.

Secondly, we recognise that our business is about creating, nurturing and sustaining relationships. For you this means that we will listen first to you and always treat our relationship with you as the source of value – and not the next sale.

The third difference is the level of service and professionalism you can expect. In addition to the basic things like courtesy and returning calls promptly, you can expect strict confidentiality, a “can do” attitude and a straightforward response to your needs. For you this will mean that dealing with us will be an easy and pleasurable experience.

Fourth is our approach to educating our customers on what we are recommending and why we believe that this is the right solution for you. For you this will mean that you can objectively assess all that is being offered, by us and our competitors, so that you will know that you are making the right decision for you and your family.

The final, and a key difference, is the level of expertise and experience you will be able to benefit from when working with Lashley Financial. Our commitment is that the person dealing with you and your business will have significant practical experience and training to bring to bear on addressing your needs. For you this will mean quality solutions that will work for you and your family.

We will live these principles – and we ask you to hold us accountable in all our interactions with you.

We are asking for your support of Lashley Financial and for your business – as your active support, through your business, your feedback and your recommendation to your family, friends and neighbours will lead to our mutual success.

We look forward to working with you.

Tags: Welcome Educating our Customers Expertise and Experience Service and Professionalism Creating Nurturing and Sustaining Relationships People First